Shipping policy

Please allow up to 24 hours for product processing.

Shipping times may range from 2-8 business days (business days exclude weekends and public holidays).

• Australia Post Standard Parcel (FREE): 2-8 business days
  

• Express Shipping: 1-3 business days

  We offer a flat rate of $14.99 for express shipping to most metro areas across Australia. For bulky items or deliveries to rural and remote locations, express shipping rates are calculated based on the item’s size, weight, and destination. In these cases, we’ll always aim to provide the most cost-effective option available.

To offer the most cost-effective shipping, we may occasionally use Sendle, Aramex, or other courier services.

For any inquiries, please contact us at support@clearwaybidets.com.au.

If your order is damaged during shipping, Clearway Bidets™ will replace it at no cost. Please notify us within 48 hours if this occurs.